Webinar: How utilities can eliminate bill surprises & gain call center efficiencies
As energy costs fluctuate and customer expectations rise, utilities are under increasing pressure to deliver predictable bills, proactive communication, and…
Discover how Convey solves problems and fulfills needs.

Message Broadcast rebrands as Convey, marking a
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Message Broadcast rebrands as Convey, marking a
Read MorePurpose-built for the utilities industry, Convey automates and orchestrates customer journeys to simplify compliance, strengthen grid resilience, and humanize every interaction.
We help organizations modernize operations and set new engagement standards while efficiently managing millions of interactions.
“Convey [formerly Message Broadcast] is a true partner. Our collaboration on a new communications platform keeps our customers safe and informed with timely and accurate emergency communications.”
“Convey [formerly Message Broadcast] provides solutions we depend on. We were able to reduce costs, increase customer satisfaction and minimize storm fatigue of our employees.”
Get inspired by leaders humanizing connections and modernizing their operations.
As energy costs fluctuate and customer expectations rise, utilities are under increasing pressure to deliver predictable bills, proactive communication, and…
As winter sets in, utility providers face one of their most demanding seasons. Cold weather elevates system load, increases infrastructure…
We’re thrilled to share that Convey has been recognized with a platinum MarCom award for our 2025 rebrand in the…
Talk to us about how our intelligent workflows can modernize your customer experience operations and enhance your customer experience.
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